Driving certificate

WhatsApp in India now allows you to download PAN card, driver’s license via this chatbot: how it works

WhatsApp is used daily by millions of people in India and the platform gives people more reason to use the messaging app. The Meta-owned messaging app now lets you upload important ID documents such as PAN card, driver’s license, and even Class X or XII grade sheets that you may have uploaded to the service DigiLocker.

Basically, WhatsApp now has a MyGov chatbot service that will allow WhatsApp users to retrieve these documents on their phone without going to the DigiLocker app or website. The chatbot can also help people create a new DigiLocker account if needed. “Offering the Digilocker services on the MyGov Helpdesk is a natural progression and step towards providing citizens with easy access to essential services through WhatsApp’s simple and accessible platform,” said Abhishek Singh, CEO of the MyGov service. .

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DigiLocker is said to have over 100 million registered users and over 5 billion documents scanned and issued to date. DigiLocker is recognized by India’s Ministry of Transport and allows people to show digital driver’s license, two-wheeler car insurance or RC forms to traffic police anywhere in the country.

To access your DigiLocker account via WhatsApp, you will need to login with your Aadhaar number, which will be authenticated via an OTP to your registered mobile number.

How to use WhatsApp to download your documents from DigiLocker

– Open Whatsapp

– Send a message saying “DigiLocker” to +91-9013151515

– You will see options to create or authenticate a DigiLocker account

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It will also give you the choice to upload documents (after registering using your Aadhaar number). You will see a menu with document options such as PAN card, driver’s license, vehicle registration certificate (RC) or even class X and XII grade sheets, among others.

DigiLocker claims to be secure behind encryption, ensuring that only the user has access to documents residing on the platform.

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